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REPORT & RESOLVE FRAUD


If you suspect that you have been a victim of fraud or identity theft, your immediate action is important.  The sooner you respond, the better we can work with you to resolve any issues.

If you suspect the following: Then:
Lost or Stolen Checks
Unauthorized Account Activity
Call: (888) 647-3648 to place holds on your accounts
Lost or Stolen Check Card or ATM CardCall: (800) 359-8977
Complete and FaxCheck Card Affidavit This document requires Adobe Acrobat Reader.; fax it to (704) 427-6652
Unauthorized ACH Withdrawal Call: (888) 647-3648
Complete and Fax: ACH Withdrawal Dispute Affidavit This document requires Adobe Acrobat Reader.; fax to (704) 427-5505
Fraud involving your:

Equity Line
Consumer Loan
Business/Corporate Check Card

Call: (800) 359-8977
Phony Wachovia Web site(s)
Suspicious Wachovia Email(s)
Call: (888) 647-3648
Email: abuse@wachovia.com
Fraud involving your Wachovia Credit CardCall: (866) 202-2022

For more information, download Wachovia's free Customer Fraud Assistance Package This document requires Adobe Acrobat Reader..


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Contact Us
If you suspect fraud or identity theft on a Wachovia account, contact Loss Management.

Deposit Products
Credit Card Products
Other Card Products

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